You may cancel your purchase of goods by notifying Rumah Ltd by email: shop@rumahlondon.com within 24 hours of your order being placed. In such cases a full refund will be made to the purchaser's Credit / Debit Card.
You may cancel your purchase of goods within 7 days of receipt of goods by notifying Rumah Ltd by email shop@rumahlondon.com You must then return the goods to Rumah Ltd at your expense. The returned merchandise must be in new, unused, and unworn condition with product tags still attached. Note: if you fail to take reasonable care of the goods Rumah Ltd reserve the right not to accept their return. Rumah Ltd will refund your purchase price or provide a credit note to you in full within 30 days of the receipt of your returned goods. Please note proof of postage is not proof of delivery: You should return faulty goods directly to us immediately upon receipt.
If you need to return any item, please wrap securely (enclose your order number) and send to
Rumah Ltd, Elizabeth House, 39 York Road, London SE1 7NJ, England
Remember to obtain proof of postage from the Post Office in case your package fails to reach us.
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